Knight's Inc.com is not an
online store and we do not ship
any equipment, parts or
Do you have a piece of outdoor power equipment or multiple pieces of power equipment that you need fixed, repaired, or simply tuned up and have no way to bring it down to us?
If you do, Knight's has the perfect solution. Our pickup and delivery service! Just give us a call and we'll schedule a time to pick up whatever you need us to get. We'll pick it up, bring it back to our place, perform the work that you want done, and deliver it back to when it's complete. No need to worry about renting or borrowing trailers, trucks, and ramps. Let us do the work! Give us a call and schedule your stop today!
See below for
answers to common
pickup & delivery
Pickup & Delivery Times
Pickup and delivery service is offered to most addresses in the New Haven County Area and some to the Fairfield County Area. They are scheduled on a first come, first serve basis. To find out if we offer this service in your city or town, click here.
Generally, Pickups made to Orange, Milford and
West Haven are scheduled for Saturdays anywhere in between 8:00am and
3:00pm. Other towns and cities are scheduled during weekdays and are usually
between 3:00pm and 5:30pm.
Deliveries are made once your machine(s)
are completed. Deliveries to Orange, Milford and West Haven are
generally made on Saturdays. If these times are no good for you, please
inform us when you are scheduling your pickup.
As you schedule a pickup, please do your
best to remember the date so that you can either be home when the driver gets there,
or leave the machine where the driver can get to it. We
ask that you please have your machine accessible to us and not buried or
piled high with personal belongings.
If you cannot be home during the day of pickup, you can leave the machine where the
driver can gain access to it. If this cannot be done or if you do not feel
safe doing this, please call 203-799-2592 to re-schedule to a different date.
To make things easier for our drivers,
please inform us of any known problems with the machine.
For example, if
you know that the battery is dead or if you know it has a flat tire, let
us know so that we can bring the proper tools for the job.
Pickup & Delivery Rates & Options
Knight's offers 3 pickup & delivery options:
1) Pickup & Delivery. This rate is for a
round trip pickup and delivery service. We pick up your equipment from your home,
bring it to Knight's Inc. for work, and once it's complete, we deliver it back to your home.
Rates are based on distance of our location in Orange to your town.
2) Pickup or Delivery. This rate is for a one time stop at your house. We either pick up your equipment from your home and you pick it up when it's done, or you drop your equipment off to us and we'll deliver it when it's done.
3) Service Call. This rate is for a one time stop at your house where we attempt to fix a minor problem. The service call rate includes the time and labor of the driver to fix or diagnose what is wrong with your machine. The service call charge will only be dropped if we cannot fix the problem and you choose to have the pickup and delivery service applied.
Please note: we cannot perform tune-ups or major repairs at service calls. The driver does not carry any parts, hardware, accessories or special tools.
Please see our rate chart
Our rates are
billed for a stop to your house, not for the number of
machines being picked up. For example, a request for pickup & delivery to a
home Milford is
$50.00. No matter if we pick up one machine at that house or six machines at
that house, the price would still be $50.00. We can pick up as many machines
as you would like.
Pickup and delivery charges are listed as a
separate line on your bill. The driver will leave your bill with your
machine once it is delivered. If it is raining, the driver may leave the
bill inside your mailbox.
There are several different
ways to pay.
1) You can pay the driver with
cash or a check.
If paying with cash, please have the exact amount on hand as the driver does not carry any change.
If paying with a check, please make the check out to "Knight's Inc." and list your
telephone number or your Knight's account number if you have one memo section of the check. The driver will
mark "paid" on your bill.
2) You can mail a check to us.
Please make the check out to "Knight's Inc." and list your
telephone number or your Knight's account number if you have one, on the memo
section of the check. Send the check to:
286 Boston Post Road
Orange, CT 06477
2) We accept payments over the phone using your Visa,
MasterCard, or Discover credit cards. Please have your 16 digit account
number, your cards expiration date, and your 3 digit CVV2 number (located on
the back of the card).
You can come down to us and pay the bill in person. We accept cash, checks,
Visa, MasterCard, Discover, and Debt/ATM cards.
any questions on bills or accounts, please call 203-799-2592.
hours are Monday though
Friday between 8:30am and 2:00pm.
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