Knight's Inc.com is not an
online store and we do not ship
any equipment, parts or
Power Equipment Service and Repair
At Knight's, we've been fixing power equipment for even longer than we've been selling it. That's a long time! From a simple oil change, to a tune up, to a complete engine rebuilding, you can rest assured that the job we do will be done right. We will never send out your power equipment to another location to be fixed. All of our work is done on site and always has been. And because our mechanics are factory trained with years of experience, you know that when you bring your outdoor power equipment to us for any reason, the job will be done right.
Our work is guaranteed!
Does Your Machine Need Service?
No service appointments are necessary. Feel free to bring in your piece of equipment at anytime during our business hours regardless of where or when you purchased it. We work on most outdoor power equipment of any brand.
Please see the list below for small hand held equipment that we no longer repair.
Machines that come in are worked on in a first come, first serve basis, so the sooner you bring it in, the sooner you get it back!
Pickup and Delivery
If you need your equipment fixed, repaired, or turned up and have no way to bring it down to us, use our pickup and delivery service!
With a simple phone call, we'll pick up your machine at your house, bring it down to our repair shop, perform whatever service or repair that you desire, and deliver it back to your house when it's done.
Click here to see our pickup and delivery availability in your area and pickup & delivery rates.
Click here for more information about our pickup & delivery service.
Call us today at 203-799-2592 to schedule your pickup & delivery service!
Knight's Inc. Service
Pricing & Rates
Outdoor power equipment that we repair & service
power equipment that we do
If I bring in my equipment for service, how long will
it take to get it back?
When is a good time to have my
Does Knight's work on
equipment under warranty?
my machine is in for repair,
does Knight's give out loaners?
Knights' Service Rates
Estimate charges are per machine. If you would
like your machine repaired after an estimate, the estimate charge will be
dropped. If you would NOT like your machine repaired after an
estimate, the estimate must be paid upon pickup of the equipment.
All rates are subject to change without notice.
Full Service Pricing
To keep your power
equipment running in top
shape, we recommend
having a full service
tune up done once a
year. Not only does this
help you get the most
performance out of your
equipment, but it also
ensures that it will
last you a long time. If
you take care of your
investment, it will take
care of you.
Commercial Walk Mowers (Hydro Drive)
Commercial Zero Turn Riders
Full Service pricing includes the following**:
Please note that full service
pricing does not include the cost of
parts (oil filter, blades, belts,
etc.), our pickup and/or delivery service, or a 6.35% CT
sales tax. Parts used will be billed
Other repair services that we offer
That We Repair & Service
Knight's repairs & services many types of outdoor power
The following is a list of machines that we service:
● The following
Briggs & Stratton, Kohler, Honda,
Loncin, MTD (Powermore), and Onan.
Power Equipment That We Don't Service
regret and apologize that we cannot fix these types of machines listed below:
Equipment in for Service, How Long Until I Get It Back?
When you bring in your equipment in for repair or service, our counter staff will let you know the approximate time that your
machine will be completed. You can also call us and we can give you an
estimated time of completion.
For all machines dropped off to us, we will call you
when your equipment completed and ready to be picked up.
For Pickup & Deliveries, we do not call
you when your machine is done unless you request it. Instead, your machine
will be delivered to you as soon as it is completed.
There are many factors that go into the
timing of getting a machine back to you. Take into account the following:
Repair times vary depending on the time
of year. Spring (late April to early June) are our most busy times when
it is common for us to take in
over 40 machines a day.
Completion of your equipment may take a few weeks during this time. During
slow months like August, you may be able to get your machine the next
day (depending on the factors below).
The availability of parts may play a
large role as well. If your equipment needs parts that are backordered or discontinued from the factory, we have to wait longer to get the parts
or replacements needed to complete
Any machine that you purchased from
will get our "priority" status. This means that our mechanics work on
equipment that have been purchased from us first, automatically moving
you to the front of the line as opposed to equipment bought at a chain
store which may have to wait longer.
Pickup/Delivery of machines to
Woodbridge, Ansonia, Derby, and Bethany are done on
Fridays, starting at 9:00am. Orange,
Milford, and West Haven are done on Saturdays. The
turn around time is usually 1 week. The turn around time may be 2 to 3
weeks during the busy spring season
(late April, May, and June).
For a more precise answer, ask your driver as to the time when you might
get your equipment back or simply give us a call.
When is a Good
Time To Have My Machine Serviced?
There isn't much that's more
frustrating than needing
to use your outdoor
equipment while it's in
for service. That's why
we say that the best
times to have your
machines serviced are
during the pre-season.
This simply means that
you should have your
machine serviced before
you need it.
For example, the best
time to have your lawn
tractor or walk mower
serviced is in February
or March. You'll have it
back before the grass
starts growing and in
April or May, when wait
times for repairs are
Does Knight's Work on
Equipment Under Warranty?
If you purchased your
equipment from Knight's
and it is still under
warranty, it will be
repaired for free
(depending on the
warranty coverage of the
paperwork is necessary
on your part because all
of your warranty
information is already
stored in our database.
If you are not sure if
your equipment is still
under warranty, give us
a call and we can look
it up for you.
If you purchased your
equipment from somewhere
else, give us a call
to find out if your
warranty is honored at
our location. If it is,
bring in a
receipt of your purchase
which should include the
model & serial numbers,
the date of purchase,
the location of
purchase, and price
If my machine is in for repair, does
Knight's give out loaners?
A customer or
professional who needs a
loaned piece of
equipment to use while
theirs is being repaired
may borrow one if:
The equipment being
repaired was purchased
here at Knight's.
The equipment to be
loaned out is available.
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