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Knight's Inc.
Power Equipment Service, Repair, and Maintenance
At Knight's, we've been fixing power equipment for even longer than we've been selling it. That's a long time! From a simple oil change, to a tune up, to a complete engine rebuilding, you can rest assured that the job we do will be done right. We will never send out your power equipment to another location to be fixed. All of our work is done on site and always has been. And because our mechanics are factory trained with years of experience, you know that when you bring your outdoor power equipment to us for any reason, the job will be done right. Our work is guaranteed!
Our Repairs
No service appointments are necessary. Feel free to bring in your piece of equipment at anytime during our business hours regardless of where or when you purchased it. We work on all lawn mowers and all lawn tractors of any brand. Please see the list below for small hand held equipment that we no longer repair.
Machines that come in are worked on in a first come, first serve basis, so the sooner you bring it in, the sooner you get it back!
Have service questions? Find your answers here:
● Knight's Inc. Service Pricing & Rates
● Outdoor power equipment that we repair & service
● Outdoor power equipment that we do not service
● If I bring in my equipment for service, how long will it
take to get it back?
● When is a good time to have my machine serviced?
● Does Knight's work on equipment under warranty?
Knights' Service Rates
Estimate charges are per machine. If you would like your machine repaired after an estimate, the estimate charge will be dropped. If you would NOT like your machine repaired after an estimate, the estimate must be paid upon pickup of the equipment.
All rates are subject to change without notice.
Full Service Pricing
To keep your power equipment running in top shape, we recommend having a full service tune up done once a year. Not only does this help you get the most performance out of your equipment, but it also ensures that it will last you a long time. If you take care of your investment, it will take care of you.
Commercial Walk Mowers Hydro Drive
$ 200.00
Commercial Walk Mowers Zero Turn
$ 220.00
Full Service pricing includes the following:
** Please note that full service pricing does not include the cost of parts (oil filter, blades, belts, etc.), our pickup
and/or delivery service, or a 6% CT sales tax. Parts used will be billed extra.
Mini Service Pricing
For a lower cost, Knight's also offers a mini service. While not as thorough and complete as a full service, the mini service offers the basic essentials to keep your equipment working.
Mini Service pricing includes the following:
Power Equipment That We Repair & Service
Knight's repairs & services many types of outdoor power equipment.
The following is a list of machines that we service:
● Engines - Briggs & Stratton, Kohler, Honda, Kawasaki, Tecumseh,
Robin/Subaru, and Onan
Power Equipment That We Do Not Service
We regret and apologize that we cannot fix these types of machines listed below:
If I Bring My Equipment in for Service, How Long Until I Get It Back?
When you bring in your equipment in for repair or service, our counter staff will let you know the approximate time that your machine will be completed. You can also call us and we can give you an estimated time of completion.
For all machines dropped off to us, we will call you when your equipment completed and ready to be picked up.
For Pickup & Deliveries, we do not call you when your machine is done unless you request it. Instead, your machine will be delivered to you as soon as it is completed.
There are many factors that go into the timing of getting a machine back to you. Take into account the following:
● Repair times vary depending on the time of year. Spring (late April to early June) are our most busy times when it is not uncommon for us to take in over 40 machines a day. Completion of your equipment may take a few weeks during this time. During slow months like August, you may be able to get your machine the next day (depending on the factors below).
● The availability of parts may play a large role as well. If your equipment needs parts that are backordered or discontinued from the factory, we have to wait longer to get the parts or replacements needed to complete the job.
● Any machine that you purchased from Knight's, will get our "priority" status. This means that our mechanics work on equipment that have been purchased from us first, automatically moving you to the front of the line as opposed to equipment bought at a chain store which may have to wait longer.
● Pickup/Delivery of machines to Woodbridge and Bethany are done on Friday afternoons. Orange, Milford, and West Haven are done on Saturdays. The turn around time is usually 1 week. The turn around time may be 2 to 3 weeks during the busy spring season (late April, May, and June). For a more precise answer, ask your driver as to the time when you might get your equipment back or simply give us a call.
When is a Good Time To Have My Machine Serviced?
There isn't much more frustrating than needing to use your outdoor equipment while it's in for service. That's why we say that the best times to have your machines serviced are during the pre-season. This simply means that you should have your machine serviced before you need it.
For example, the best time to have your lawn tractor or walk mower serviced is in February or March. You'll have it back before the grass starts growing and in April or May, when wait times for repairs are generally long.
Does Knight's Work on Equipment Under Warranty?
● If you purchased your equipment from Knight's and is still under warranty, it will be repaired for free (depending on the warranty coverage of the manufacturer). No paperwork is necessary on your part because all of your warranty information is already stored in our database. If you are not sure if your equipment is still under warranty, give us a call and we can look it up for you.
● If you purchased your equipment from somewhere else, give us a call to find out if your warranty is honored at our location. Please bring in a a receipt of your purchase which should include the model & serial numbers, the date of purchase, the location of purchase, and price paid.
We proudly accept:
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